How it works
Technical Specifications & Requirements
By optimizing and combining data from System Center Operations Manager, Microsoft OMS and System Center Service Manager into one holistic data model you are able to put the IT service in focus. This allows you to extract, correlate and predict information about IT Service Management processes for example event, capacity, availability, incident, change management.
We utilize most of the Microsoft Business Intelligence tools, such as SQL Server, SSIS, SSAS, R and SSRS. This allows our analytical platform to seamlessly blend with your System Center installation, tap software and hardware resources that are readily available.
IT Service Analytics provides:
- Secure and instant access to the right information
- Accurate predictive models and smart measures
- Easy to use data set for analysts
- Intuitive and actionable management reports
- Package with low deployment footprint