Category

Problem Management

The release of Predictive Analytics for Microsoft System Center

By | Business Manager, Change Management, Incident Management, Microsoft Operations Management Suite, Problem Management, Process Owner, Service Owner, Subject Matter Expert, System Center Operations Manager, System Center Service Manager | No Comments

Today we are proud to announce IT Service Analytics (www.itserviceanalytics.com), a plug ´n play business intelligence platform for Microsoft System Center. With your IT services in focus this toolset is built on IT Service Management (ITSM). It allows you to combine IT process data such as incidents-, change-, problem management with operational data from Microsoft System Center Operations Manager (SCOM) and log analytics from Microsoft Operations Management Suite (OMS). Make qualified decisions based on intelligent and accurate information thanks to a 360 end-to-end view of operations management and the ability to extract, correlate and predict information about IT Service Management processes. By implementing advanced analytics and statistical capabilities from data already collected, IT Service Analytics will turn your data into knowledge. IT Service Analytics is a comprehensive toolset to keep you one step ahead of the business demands while delivering high quality IT services.    

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